Field Operations & Technical Coordination

• Assist with system installations, on-site service interventions, and commissioning processes (FAT/SAT)

• Act as technical lead during site commissioning in coordination with energy utilities (EVUs)

• Coordinate and supervise subcontractors and technical partners during on-site activities

• Ensure proper documentation and feedback on field operations to support continuous improvement

Monitoring & System Diagnostics

• Analyze system data from the monitoring platform to identify faults and performance deviations

• Create and manage internal error tickets and actively drive cross-functional resolution

• Escalate and track technical faults to development teams with detailed documentation

• Map and document faults in a structured fault-tree format to support root cause analysis

• Communicate proactively with customers regarding incidents, updates, and technical resolutions

Education & Background

• Completed electrical apprenticeship (elektrotechnische Ausbildung), technical degree, or qualification as a Master (Meister) or State-Certified Technician (Techniker)

• Preferably with experience in the battery energy storage (BESS) or related energy sector

Technical Expertise

• Electrical and control system knowledge, including system commissioning and troubleshooting

• Fundamentals of modern networking technologies, including understanding of IP addressing (IPv4/IPv6), subnetting, routing, and switching

• Network protocols: Proficiency in TCP/IP, UDP, DHCP, DNS, HTTP(S), MQTT, Modbus/TCP

• Network configuration & troubleshooting: Setup and maintenance of LAN/WAN/VPN connections, including router, switch, and firewall configuration

• Strong analytical mindset with ability to interpret monitoring data and identify system anomalies

Soft Skills

• Strong communication and coordination abilities across teams and partners

• Structured and proactive approach to problem-solving and documentation

• Willingness to travel for on-site operations and work flexibly in a hybrid environment

• Agile, open & innovation-driven culture with flat hierarchies, quick decision-making processes and real ownership
• Company pension scheme to support you plan for the future
• Flexible working hours, a hybrid work model, and the option to work remotely from abroad
• Digital meal vouchers with Circula Lunch - enjoy tasty lunches on us!
• Monthly benefit in kind to spend at your favourite stores
• Corporate benefits portal with exclusive employee discounts
• Regular team-building activities and team events 
• Company EGYM Wellpass membership to train with no limits at numerous fitness clubs across Germany